Each role concentrates on two of the six services. The emphasis is the same across all four: safe testing, a written scope, and approval before any added work.
Owner and lead electrician
Leads diagnostic and service-upgrade work with a written account of symptoms, readings and options. The role separates what is known from what still needs testing, and does not promise a repair result before the installation is inspected.
Service coordinator
Turns enquiries into useful service notes by confirming property type, board type, postal code, access needs and the behaviour being reported. This role explains the next response window without advertising round-the-clock or guaranteed emergency attendance.
Senior electrician
Concentrates on fault finding, circuit repair and panel safety inspection. Each visit follows the same sequence of tests, so a finding can be explained against a reading rather than reduced to a one-line recommendation.
Lighting and controls specialist
Focuses on lighting layouts, switching and dimming controls, and charge-point circuits. The role uses measurements and the existing board layout to establish what a circuit can carry before any fitting is specified.
One electrician stays with one job from the first reading to the handover. That is why a visit is booked against a scope rather than against an hour.
Readings first, written down and shown, with the options set out before anything is fitted.
An email when a code change affects domestic boards, or when a seasonal check is worth a reminder. No fixed schedule, and one link in every message removes an address from the list.
It is published in the open, where anyone can copy it, so it is left short of its final polish and audit pass. The design chosen is fully audited and polished before it goes live.