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Richmond · sheet 01 of 11

An electrical fault, drawn before it is quoted

Gridline Electric Works tests an installation before pricing work on it. The photograph below is annotated with the four things an electrician looks at first, and the key beside it names every one.

A wall-mounted distribution board carrying meters and metal enclosures, with conduit risers running up the workshop wall beside it
Distribution board and conduit risers, annotated

Key to the annotated photograph

  1. 01 Main switch and meter enclosure
  2. 02 Conduit riser at high level
  3. 03 Earth bonding and cable gland
  4. 04 Final circuits and way labelling

The four keyed points are the first four checks on a diagnostic visit. Each one is looked at before anything is opened up.

Six services, each with a published price

Every service carries its scope and its price. All six are keyed here, and the services sheet sets out in full what each one covers and what it does not.

  • Diagnostic visit

    Readings first, then an explanation.

    $119

  • Panel safety inspection

    The board opened, tested and labelled.

    $159

  • Circuit and outlet repair

    For the socket, switch or circuit that has stopped.

    $135

  • EV charger installation

    A charge point on its own protected circuit.

    from$260

  • Service upgrade quote

    A written figure for more capacity.

    no charge

  • Lighting design consultation

    A layout drawn before anything is wired.

    $95

How a call is run

A visit starts with measurement rather than with an opinion. Supply voltage under load, continuity and polarity, insulation resistance, earth-fault loop impedance and the trip time of every residual current device are read and written down before any part is priced. What follows is a scope on paper with a figure against it, and nothing outside that scope is carried out without a separate approval.

From the equipment file

Three plates from the job file. Each one is labelled with the equipment it shows and where that equipment usually sits.

  • A grey weatherproof junction box open on a bench, its lid resting beside the gasketed base.
    Weatherproof junction box, open
  • A row of miniature circuit breakers beside a residual current device in a consumer unit, each way numbered on the label strip below.
    Consumer unit, ways numbered
  • Two consumer units side by side on a wall, one populated with breakers and the other blanked off ready for further circuits.
    Two boards, one ready for circuits

The team

Four roles cover the six services. A preferred electrician can be named on the contact form, and availability is confirmed separately.

  • The inside of an opened panelboard, its breakers arranged in two columns with each way numbered.

    Dale Ferris

    Owner and lead electrician

    Leads diagnostic and service-upgrade work with a written account of symptoms, readings and options. The role separates what is known from what still needs testing, and does not promise a repair result before the installation is inspected.

  • A closed metal distribution cabinet on a wall, its door carrying a yellow electrical hazard triangle.

    Nora Vasquez

    Service coordinator

    Turns enquiries into useful service notes by confirming property type, board type, postal code, access needs and the behaviour being reported. This role explains the next response window without advertising round-the-clock or guaranteed emergency attendance.

  • Conduits curving along a service corridor on a working site, with figures working at a distance.

    Marcus Ostrow

    Senior electrician

    Concentrates on fault finding, circuit repair and panel safety inspection. Each visit follows the same sequence of tests, so a finding can be explained against a reading rather than reduced to a one-line recommendation.

  • Two lengths of red cable ducting laid side by side across an asphalt surface.

    Priya Raman

    Lighting and controls specialist

    Focuses on lighting layouts, switching and dimming controls, and charge-point circuits. The role uses measurements and the existing board layout to establish what a circuit can carry before any fitting is specified.

What customers said

  • The diagnostic visit began with a clear explanation of the published scope and price.

    Theo W. · Diagnostic visit · February 6, 2026

  • The circuit and outlet repair focused on the sockets that had stopped working rather than assuming the whole board needed attention.

    Simone M. · Circuit and outlet repair · March 14, 2026

  • The panel safety inspection matched the published description, including the tests carried out and the findings that would need a separate repair decision.

    Elliot N. · Panel safety inspection · April 23, 2026

Four questions

How should a visitor choose a service?

Start with the service descriptions and prices. Contact the business when two options appear equally suitable.

Are the displayed prices final?

Published prices apply to the stated scope. Any “from” or custom price requires a confirmed estimate before work begins.

What should a first-time visitor prepare?

Provide the property type, a concise description of the issue and safe access information. Do not attempt a hazardous repair before the visit.

Can a visitor request a specific staff member?

Yes. Use the contact form to name a preferred staff member; availability is confirmed separately.

Start with a diagnostic visit

Readings first, written down and shown, with the options set out before anything is fitted.

Notes from the workshop, occasionally

An email when a code change affects domestic boards, or when a seasonal check is worth a reminder. No fixed schedule, and one link in every message removes an address from the list.

This is a demo design, not a real business.Have it rebranded as yours for $500 from EZWebee.