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What clients have said

Six letters, each printed in full with the service it refers to and the date and time it was written. They are shown unattributed at the writers’ request. There is no average, no star summary and no recommendation percentage, because six letters cannot honestly produce one.

01

Greta R.

I arrived with a folder of papers and no clear question, which I said at the start. The hour was spent separating what needed a decision this year from what did not, and I left with three things written down rather than a proposal. Nothing was sold to me. When I asked what the next piece of work would cost, I was given a fixed fee before I agreed to anything.

The remaining letters

  1. 02

    Arturo H.

    The part I had been dreading was being told a figure only after the work was done. Instead the scope and the fee were both fixed in writing before any drafting started, and neither moved. Two questions were handed to my accountant rather than answered here, which I took as a good sign. The will and the powers of attorney were read back to me line by line before I signed.

  2. 03

    Selma E.

    What is written on the website is what happened in the room. I was told plainly which part of my question was not one for this firm, and where to take it instead. The review set out what the agreement actually commits me to, what it leaves undefined, and the one clause I had read backwards. No view was offered on how a disagreement over it would end.

  3. 04

    Duncan P.

    Buying a house at forty-eight turned out to be no less frightening than it would have been at twenty-eight. The title search, the closing papers and the recording were explained in the order they would happen, with the dates that could not move marked on one page. The flat fee was the fee I had been quoted. Nobody hurried me at the table.

  4. 05

    Noor J.

    I wanted someone to read advice I had already been given without telling me the person who gave it was wrong. That is close to what I got: a note on what the advice actually does, what it assumes and what it leaves open. The attorney who gave it was not graded and I was not pushed to move the file. The written summary arrived when it was promised.

  5. 06

    Hugo S.

    Two of us had run the business on a handshake for six years and wanted it written down before it mattered. The filing was the small part; the agreement between us took the time, because every question about one of us leaving had to be asked out loud. Nothing was assumed to be covered. One attorney stayed with it throughout, and every letter said what would happen next and by when.

Start with the introductory consultation

It carries no charge, and it ends either with a scope worth agreeing or with a clear statement that none of the six services fits.

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