Four people, four records
Four people run Wrenfield Yacht Showroom between them. Each record states the role held and the two services it concentrates on, so a buyer can tell who shows the boat and who takes it to sea before the first message.
The four records
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Eleanor Wrenfield
Founder and principal broker
Eleanor Wrenfield opened Wrenfield Yacht Showroom on Chandlery Wharf and still takes most of the viewing appointments, setting the paperwork and survey history out on the table before anyone goes aboard. Enquiries about a viewing or a listing are read by this role, and the reply says plainly what can be shown rather than inviting a buyer to hope.
Service focus
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Tom Hadley
Sea trial skipper
Tom Hadley takes every sea trial out and hands a buyer the helm once the boat is clear of the moorings. Turns, speed and handling are tried where the buyer can feel them, and the skipper decides on the morning whether the weather allows a fair trial. Charter questions about skippered days are answered by this role before the date, not after it.
Service focus
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Marcus Pell
Valuations and survey coordinator
Marcus Pell inspects boats for trade-in valuations and writes the figure up with what raised it and what lowered it. The same role names independent surveyors, books the haul-out and passes the report on unedited. A boat that needs more than a survey can settle is said so in the first reply rather than surveyed anyway.
Service focus
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Ruth Calder
Office and charter coordinator
Ruth Calder answers the contact form, keeps the appointment book and prepares the written quotations for charter enquiries. This role holds no booking system: an enquiry opens a conversation and a written reply follows during opening hours. Nothing sent through this website books an appointment on its own.
Service focus
Contact
Ask for the person the appointment needs
A request for a specific broker or skipper is recorded and answered directly. Availability is confirmed separately, and a named request does not hold an appointment on its own.