Privacy notice

What the contact form collects

The contact form collects a name, an email address, an optional telephone number, the service selected and the message itself. Nothing else is requested and nothing else is required.

It is a general enquiry form. It is not a client file and not a secure channel; bank details, identity documents and signed contracts should not be sent through it.

What the subscribe form collects

The subscribe form collects an email address and nothing else. No name, no telephone number and no postal address is asked for.

An address given to the subscribe form is used to send occasional notes about the agency and for nothing else.

Why the information is collected

Contact details are used to answer the question that was asked and to arrange an appointment if one is arranged. Subscribe addresses are used to send the notes they were given for.

Neither form's data is used to build a profile, and neither is used to advertise on another website.

Who else receives the information

This website is served as static files by its hosting provider, which necessarily sees the request. The two forms post to the business's own configured endpoints, and the email that carries an enquiry to the agency passes through an email provider.

No analytics service, advertising network, social widget or third-party font is loaded by any page on this website. The only requests a page makes are to its own origin.

How long it is kept

An enquiry is kept while it is being answered and for as long as the resulting appointment is being arranged. A subscribe address is kept until the person who gave it asks for it to be removed.

Security, and its limits

The connection to this website is encrypted in transit. That is a real protection and it is a limited one: it says nothing about what happens to a message after it arrives, and no website can honestly promise more than it controls.

Choices a visitor has

A subscribe address can be removed on request, with no reason required and no confirmation step designed to slow it down.

Neither form requires a telephone number. Leaving it blank does not change the answer that comes back.

Asking for removal

A request to delete an enquiry or a subscribe address can be made by telephone or through the contact form. It is acted on and confirmed in reply.

Contacting the business about privacy

Questions about this notice go to the same address and telephone number as everything else, both printed on the contact page.

Photograph credits

Every photograph on this website is a real photograph published on Wikimedia Commons under a licence that permits this use. Fifteen originals are used in total: seven require attribution and are credited below, and the remaining eight are CC0 or public domain and impose no condition.

• “Modern house exterior with red roof and landscaped garden under clear blue sky” by Shixart1985, CC BY 2.0.
• “Modern living room with large windows showing view of trees and lake in daylight” by Shixart1985, CC BY 2.0.
• “Bantry Bantry House Exterior North Side & Gardens” by Zairon, CC BY 4.0.
• “Ardmore residential gnangarra-1” by User:Gnangarra, CC BY 2.5 AU.
• “Rooftop Balconies Rome” by Alex Proimos from Sydney, Australia, CC BY 2.0.
• “Kitchen decorated by Eero Aarnio 1966” by Eero Aarnio, CC BY 4.0.
• “Interior of Don Mariano Eugenio House, Casa Domingo L. Robles” by P1898, CC BY 4.0.

The eight uncredited originals are by Julian Lupyan, Carol M. Highsmith (two), CZmarlin — Christopher Ziemnowicz, Neoclassicism Enthusiast (three) and Pseudopanax at English Wikipedia. Each photograph was cropped and re-encoded for this site; none was altered in any other way. The full record, including every file page, licence and checksum, is in ASSET_SOURCES.md.

No photograph on this website was generated by a model, and no identifiable person appears in any of them.