Marcus Whitfield
Service coordinator
Books the work, confirms scope with the customer and keeps the bay schedule honest.
Staff
The people who run the bays.
Confirm names, availability and role boundaries with each person before launch.
Dana Pruitt
Inspection coordinator
Runs the pre-purchase and state inspection checklists and writes up what was measured.
Elias Vargas
Parts coordinator
Sources brake, filter and electrical parts and checks fitment before a bay is booked.
Renata Kowalski
Workshop coordinator
Keeps lifts, torque tools and diagnostic gear calibrated and the bays turning over.