The planner who runs the consultation is the planner who runs the day. Each desk below owns a stage of the work, and all four sit in the same room on Peck Street.
Founder and lead planner
Runs the full-planning weddings from the first consultation to the last car, and writes the schedule every other supplier works to. Fifteen years in hotel banqueting before the office opened, which is why the run sheet always states who unlocks the door and who signs for the flowers.
Design director
Draws the design scheme to the measured room rather than to a photograph, then costs it before anyone falls in love with it. Handles palette, florals, linen, lighting and table layout, and says plainly when an idea will cost four times what the couple expects.
Production manager
Holds the supplier contracts, the access times and the budget tracker, and re-confirms every booking in writing eight weeks out. Venue comparisons and site-visit reports are written by this desk, including the charges that are easy to miss in a hire quotation.
Coordination lead
Leads the pair of coordinators who run the wedding day itself, from supplier access in the morning to the last car at night. Also takes the rehearsal, so that the people walking in on the day have already walked it once.
One wedding to a date, from the first conversation to the last car. That single rule is why the office takes fewer weddings in a year than four people could physically run.
It costs nothing, commits nobody, and ends with a written summary of what was discussed and what it would cost.
An email when new plates go up on the wall or a Saturday opens in the diary. No fixed schedule, and one link in every message removes an address from the list.
It is published in the open, where anyone can copy it, so it is left short of its final polish and audit pass. The design chosen is fully audited and polished before it goes live.